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Context Help

If you feel lost inside our hosting Control Panel, the first step you should take is to click the Help button, which is visible on each and every page. A pop-up menu will open. It contains comprehensive info about all the operations that you can perform on the page in question. Each popup shows up on the same page so that you can swiftly get back to your work.

Video Tutorials

We have a vast selection of tutorial videos describing how to work with our Control Panel. They're made for those of you who want to see how things are getting done instead of only reading articles. Thus, anyone can quickly become familiar with our Control Panel by merely watching our step-by-step how-to video clips.

F.A.Q.

If you can't discover the answer you need, explore our comprehensive FAQ section, which includes questions asked by real individuals and provides real solutions. We frequently update our Frequently Asked Questions database with new Q&A's in order to encompass all the new additions and innovations associated with our web hosting platform.

Ticketing System

If you still can't find the answer you need in the Frequently Asked Questions database either, you can touch base with our great team of client support engineers available 24/7 and ready to assist you with any query. Each support ticket you submit will be responded to in less than 60 minutes (the average response time being only 20 mins), so you will not have to wait a long time to receive an answer to your question.

Contact Details

US Toll Free Phone: +1-855-211-0932
US International: +1-727-546-HOST(4678)
UK Phone: +44-20-3695-1294
AU Phone: +61-2-8417-2372
OUR ID: 282965

Sales Lines Working Hours:
Monday to Friday:
09.00 AM - 11.00 PM GMT/UK
05.00 AM - 07.00 PM EST/USA
07.00 PM - 09.00 AM EST/AU

email: support@propersupport.com

Online Contact Form

Check your server status To check the status of your server if you think there is a problem, please go to: www.properstatus.com